SAP Knowledge Base Article - Preview

2443071 - Newly added font does not take effect when exporting crystal reports to PDF


  • Crystal reports show font correctly while viewing from Crystal Reports Designer tool and also from Central Management Console(CMC) and BI Launchpad
  • However Font is changed to Arial when report is exported to PDF
  • Export to other formats like .RPT, .RTF works as expected



  • SAP BusinessObjects Business Intelligence Platform 4.x(BI)
  • Microsoft Windows Server
  • SAP Crystal reports 2011/2013/2016


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


font, crystal, export, pdf, jre, BI 4.0,BI 4.1,BI 4.2, Migrate , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

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