SAP Knowledge Base Article - Public

2440351 - How to Troubleshoot Employee Profile Photo Uploads - SuccessFactors Employee Profile

Symptom

This article provides a direct link to the How to Troubleshoot Employee Profile Photo Uploads Guided Answers.

Environment

SAP SuccessFactors Employee Profile

Resolution

The following issues are referenced in the Guided Answer:

  • Learn how to upload batch photos to Employee Profile
  • Uploaded photos display wrong color(s)
  • Photos that were uploaded appear with reduced quality or resolution in Employee Profile
  • "invalid username" 
  • FTP transport failed to get data file from FTP server: "xxxx.successfactors.com" 
  • "Error: No File from FTP server matched this file name pattern: XXXXX.CSV"

Access the guided answer using the link How to Troubleshoot Employee Profile Photo Uploads

Keywords

employee profile photo error, profile picture, photo uploads, profile photo, picure upload, eployee picture upload , KBA , LOD-SF-EP , Employee Profile , LOD-SF-EP-JOB , Scheduled jobs , How To

Product

SAP SuccessFactors HXM Suite all versions