SAP Knowledge Base Article - Preview

2440158 - PENDING state for all scheduled jobs - jobserver is running but jobserverchild does not start


  • Scheduled jobs stay in PENDING state in instance manager
  • Following error seen in High level Adaptive Job Server (AJS) logs:
    "Subprocess (Job Server Child) could not be started. Reason: Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild (ReplicationSchedulingService WebIJavaSchedulingService, 0, Timeout waiting for Child [752] to register ([120]seconds)."
  • Affects all scheduled jobs (Web intelligence reports, Lifecycle Management (LCM) / Promotion Management]
  • No logs created for Adaptive Job Server (AJS)
  • Promotion through enhanced Change and Transport System (CTS+) fails with the following errors: Connection reset
    Highest return code is 12
    Ended with return code:  ===> 12 <===
  • Running the AJS child process through the command line directly (extracted from the AJS traces) returns the following error:

    Exception in thread "main" java.lang.NoClassDefFoundError:

    Caused by: java.lang.ClassNotFoundException:
    at Method)
    at java.lang.ClassLoader.loadClass(
    at sun.misc.Launcher$AppClassLoader.loadClass(
    at java.lang.ClassLoader.loadClass(
    Could not find the main class: . Program will exit.                                                           



  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Wily Introscope


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.