SAP Knowledge Base Article - Preview

2438226 - FAQ: Adobe Connect Troubleshooting

Symptom

  • Adobe Connect is malfunctioning
  • Adobe Connect Enterprise Server is not connecting to SAP LSO backend system
  • You require to understand the necessary Adobe Connect Enterprise Server troubleshooting steps and requirements for gathering relevant root-cause data for analysis


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Environment

Adobe Connect All Versions

Product

SAP Acrobat Connect Professional Learning 6.0 by Adobe ; SAP Acrobat Connect Professional Learning 7.0 by Adobe ; SAP Acrobat Connect Professional Learning 7.5 by Adobe ; SAP Acrobat Connect Professional Meeting 6.0 by Adobe ; SAP Acrobat Connect Professional Meeting 7.0 by Adobe ; SAP Acrobat Connect Professional Meeting 7.5 by Adobe

Keywords

Adobe Connect, Meeting, Enterprise Server, Troubleshooting, SAP LSO, breeze, sap_servlet_config.xml, custom.inil, logs, files, tomcat, Catalina , KBA , XX-PART-ADB-CON , Adobe Connect , How To

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