SAP Knowledge Base Article - Public

2438093 - HTML Tags Are Shown on Reports

Symptom

When accessing a report, HTML tags, such as <p> </p> or <p><span style="font-size: 14pt"> are shown for one or more fields.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Business Analytics work center.
  2. Go to the Design Reports view.
  3. Find and open a report 123 (123 represents the affected report name).
  4. Click Go.
  5. Result: The data for the field ABC (ABC represents the ID of the filed that displays HTML tags.

REPORT_tags.jpg

Cause

The field ABC is an extension field created via key user tools that has rich text enabled, which means it is of type Formatted Text. It is possible in specific cases to use the rich text feature in reporting to see formatted text.

Resolution

For further details on the rich text feature, please see the KBA <2864008 - Rich Text Feature Missing in Reports>.

Keywords

html tags, report, wrong data, report characteristic, formatted text, extension field, analytics, c4c, reporting , KBA , special characters , html , html tags , report html , report tag , data source , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions