Rating scales are showing the wrong colour compared to the configured settings.
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SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Rating Scale are configured with 1 as the lowest rating (RED) and 4 as the Highest rating (GREEN).
- After the interview, under candidates ratings, the rating 4 is showing as RED, and 1 as Green
- Note Reverse scale is not configured
This is an expected behaviour based on configuration
In order to resolve this, please ensure that the switch "'Rating Scale Order" is enabled in Provisioning under Company Settings. Once enabled, lower values are considered MORE favorable which means that higher values would be assigned red colours in the rating scales.
Please note that the colours are hardcoded and it is not possible to change them.
Reverse scale, functionality, interview result colour , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem