SAP Knowledge Base Article - Public

2437612 - Wrong colours in rating scales

Symptom

Rating scales are showing the wrong colour compared to the configured settings.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Rating Scale are configured with 1 as the lowest rating (RED) and 4 as the Highest rating (GREEN).
  2. After the interview, under candidates ratings, the rating 4 is showing as RED, and 1 as Green
  3. Note Reverse scale is not configured

Cause

This is an expected behaviour based on configuration

Resolution

In order to resolve this, please ensure that the switch "'Rating Scale Order" is enabled in Provisioning under Company Settings. Once enabled, lower values are considered MORE favorable which means that higher values would be assigned red colours in the rating scales.

prov_switch_for_scale_order_is_on.png

Keywords

Reverse scale, functionality , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions