SAP Knowledge Base Article - Public

2437516 - "No Data" is Shown When Clicking on Browse All Courses in Library - LMS

Symptom

  • Clicking on Browse All Courses from the Find learning tile, results in No Data.

nodata.PNGImage/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning Management System

Reproducing the Issue

  1. Login as user
  2. Navigate to Learning home page
  3. Click on Browse All Courses
  4. No Data is displayed

Cause

There are two possible causes of the No Data in the Browse All Courses search:

  • There is an incorrect system configuration of Library related settings.
  • Items are not marked as "Featured","New" or "Revised" in the library for which the users have access to.

Resolution

To show all the Items in the catalog:

  1. Go to System Admin > Configuration > System Configuration > edit Library
  2. Look for catalogBrowseEnabled= and set it to false (catalogBrowseEnabled=false)
  3. Apply changes

Or to enable the flag items feature:

  1. Learning Administration > Go to Learning Activities> Library (search for the affected library)
  2. Go to Items tab. Click on the pencil icon.
  3. On every item in the library, there is a Highlight As dropdown option.
  4. Select from Revised, New or Featured > Save

Keywords

No Data, Library, Browse All Courses, catalogBrowseEnabled, Featured, New, Revised, Highlight As , KBA , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning 2005 ; SAP SuccessFactors Learning 2011