SAP Knowledge Base Article - Preview

2437442 - Consult screen in the CRM IC Web Client does not display the dialpad


The Consult dialog pop-up window is completely missing the dialpad as seen in the below screenshot (example):
CTI Issue.png



  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA


SAP Customer Relationship Management 7.0


skins, missing dialpad, CONSULT,  javascript, ICCMP_CCS, crmcmp_ic_frame, CRM, Customer Relationship Management , KBA , CRM-IC-CHA-TEL , Telephony Integration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.