Customer added a group member on Admin center > Manage Recruiting Groups (ex. Hiring Managers)
After the change, they want to update the hiring manager on an existing job requisition. However, they are not able to find from the list, the newly added user.
SAP Successfactors Recruiting Management
You might want to check if there is also an existing group named “Hiring Managers” from the following:
1. Admin center > Manage permission groups
2. User > Settings > Groups (which can be a user-specific dynamic group)
If this is the case, the system is not able to determine the correct group to be searched.
Group names should be unique.
Solution would be to change the name of the permission group or the name of the dynamic group as this has no dependencies unlike recruiting group – which name is also defined in the job requisition XML template.
Recruiting groups , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem