2436154 - Welcome Email Sent to Candidate During I-9 Verification Step

1. Candidate goes through NES step and signs all their paperwork.
2. The task is completed successfully and moves to I-9 Verification (Orientation) step.
3. In orientation step, the hiring manager changes start date, at this stage Welcome email is triggered to the new hire again. 

SuccessFactors Onboarding

1) Login to Instance

2) Create a new Activity in Onboarding

3) Complete NES step

4) During I9 verification change date to today's date

5) Welcome email is triggered at this stage

Customer has set Reminder Configuration - Resend on update condition of due date is selected

To resolve the issue:

• Go to Onboarding --> Notifications --> N5
• Edit --> Reminder Configuration
• Deselect Resend on update condition of due date
• Update the notification

Onboarding Notifications Welcome Email N5 Change StartDate , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem