Support has idenitied an issue that prevents the PRD connection from being established. The error recieved when encountering this issue includes:
"Server returned HTTP response code: 500 for URL: https://XXXX-stage.plateau.com/vjdbc/vjdbc"
Plateau Report Designer- connecting to Leanring Management System
Reproducing the Issue
- Launch Plateau Report Designer
- Try to connect to the Stage instance
- the error will be displayed
If you receive this error from all machines and locations, you may need to contact Support in order to confirm if an issue is on-going in the datacenter where your instance is hosted and to receive further information and assistance.
Plateau; failed; failing; connection , KBA , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS , Learning Management System , Problem