SAP Knowledge Base Article - Public

2433637 - Enabling supervisor notification if user withdraws from schedule offering

Symptom

Can supervisor and admin receive the notification if the Learning user withdraws from scheduled offering?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

If the Learning user withdraws from the scheduled offering a scheduled offering notification only goes to supervisor and it cannot go to the Learning admin. But, for the supervisor to receive the notification, there is a setting which needs to be enabled at the scheduled offering. In the Learning admin side, click:

  1. Learning > Scheduled Offerings > Search and access the desired scheduled offering >
  2. Settings > Check the Supervisor box > Save.

not.png

Keywords

enable, enabling, supervisor, notification, user, withdraw, schedule, offering, so, admin, learning , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Scheduled Offerings , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions