Activities that are visible in the C4C screen are not visible in Outlook Add-In Sidepanel
SAP Cloud for Customer
By default, the sidepanel in Outlook only displays the activities of last 30 days.
You need to change the number of days allowed to show the activities in the add-in options:
- Click on Settings.
- Select Side Pane Options in the left menu.
- Click on Activity.
- Change the number of days in the past to show activities.
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