Symptom
You are trying to send a VAR customer incident to SAP, but there is an error "unknown installation" in the processing log.
But for the same system, it was able to send incident to SAP before.
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Environment
SAP Solution Manager 7.1
Keywords
Unknown installation, send to sap, VAR, IBase, system number, LMDB, license data. , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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