SAP Knowledge Base Article - Public

2428840 - IE 11 Browser Compatibility issue

Symptom

IE 11 browser compatible pop up displays on Onboarding dashboard :

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Browser compatible issue.PNG

Environment

SAP SuccessFactors Onboarding - 1.0

Reproducing the Issue

Login/Access to Onboarding dashboard in IE 11 Browser and pop up displays saying Browser does not meet miniumum criterion

Cause

Compatibility and cache issue

Resolution

  1. Please remove the site from the compatibility list and ensure that you are opening the link without any compatibility settings activated.
  2. After removing the site from the compatibility  List :
  3. Press F12 and under Emulation tab , ensure that both Document Mode and User agent settings are set to IE 11.
    emulation.PNG
  4. Reload the page. If the issue still exist please capture HTTPwatchlogs and create Support Ticket

Keywords

IE 11 issue, Browser Compatibility, Browser does not meet Minium requirements, IE 11 Browser issue, Onboarding IE 11 issue , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508