SAP Knowledge Base Article - Public

2427154 - Tile doesn't have the Run action enabled in Report Center

Symptom

When you select the Youcalc "Tile" from the Report Center the "Run" action is disabled.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Report Center

Reproducing the Issue

  1. Login to the instance
  2. Go the Report Center home page
  3. Notice the Action List for a tile
  4. You can see that the Run action is disabled for it.
    rc run tile.png

Cause

The Run action is disabled here because we do not have any native application to run the tile. All the reports other than tile have a native application which get triggered in I frame when we perform the run action.

Resolution

This is an expected behaviour.

In fact, the Tiles are meant to run either as part of a Dashboard or from the Home Page and hence doesn’t have the stand alone native to run, which is why the run action is disabled. 
This is also the way it was before Report Center.  Please refer to the See Also section for a link to documentation over at the SAP Help Portal.

The ability to delete /create dashboards and tiles would depend on the user's Dashboard admin permissions.
More on this:2354908 - Assigning Administration Privileges to Enable the Report Center

If the view creates a confusion, users can add a filter to their Report Center view, to not display Tiles
(Has to be done by user, per user and cannot be done for all users in one go)
filter.png

See Also

Help Portal

How Tiles are Viewed

Keywords

Report Center, report centre, Youcalc Tile, Dashboard, Tile Run, Hide, Filter , KBA , LOD-SF-ANA-RCT , Report Centre , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , How To

Product

SAP SuccessFactors HXM Suite all versions