SAP Knowledge Base Article - Preview

2423792 - There is no data in the Reporting Administrator (Online Monitoring)


Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.

  • Launch the Reporting Administrator and noticed that there is no data retrieved into the fields as shown in the below screenshots:
  • The following errors are displayed in the UI
    • /monitor/reportingadmin/frame_top.htm: Invalid dsCheckTimeZoneName.Fields('DisplayName')
    • /monitor/reportingadmin/xml/xmlloadadmin.htm: Invalid dsGetCustomer.Fields('Customer')
  • WebClient Logs:
    • ERR> ODBC error at /monitor/login: 37000 [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "XYZ_VWU" requested by the login.
    • The login failed.; /* database [monitor/Reporting,XYX_VWU]*/
    • ERR> /monitor/reportingadmin/frame_top.htm: Invalid dsCheckTimeZoneName.Fields('DisplayName')



SAP Contact Center 7.0


SAP Contact Center, on-premise edition all versions ; SAP Solution Manager 7.1


Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0.10 OLAP VWU Database timezone Invalid dsCheckTimeZoneName reportingadmin , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.