SAP Knowledge Base Article - Preview

2422624 - Error "Unable to connect to the CMS system database" when specifying the CMS DB information in Central Configuration Manager


  • Reason: ct_connect(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect (FWB 00090)
  • Error "Failed to retrieve cluster name from the database"



  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Sybase ASE


KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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