SAP Knowledge Base Article - Public

2422276 - How To Update Mail Sender Name and Address - Onboarding 1.0

Symptom

How to update mail sender name and address

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Reproducing the Issue

Update Mail Sender Name and Address

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Resolution

SAP SuccessFactors HCM

See KBA 2087739 to set a Single Sender and Single Recipient for Email Notifications, note that this will affect all BizX related emails.

SAP SuccessFactors Onboarding

See KBA 2450047 on how to update Mail Sender Name, note that this will affect all Onboarding related emails.

NOTE: The sender for Offboarding and Onboarding are the same, it is not possible to set an email adress for each processes

Keywords

system@successfactors.com ; online-onboarding.com ; System Email address ; Custom , KBA , LOD-SF-OBD-EML , Emails and Notifications , How To

Product

SAP SuccessFactors Onboarding all versions