SAP Knowledge Base Article - Public

2421934 - Cannot Revert Canceled Price List or Canceled List price to released status

Symptom

You have canceled a Base Price List  or List price and cannot revert to Released status.

Environment

SAP Business ByDesign

Reproducing the Issue

1. Go to the Product and Service Portfolio and click on the Price View.
2. Select the Base Price List view under the Show drop-down and click on the Advanced option.
3. Remove the Valid From.
4. Remove the Valid To.
5. Set the Release Status to "Released Canceled" and click the Go button.

 or

  1. Go to the Product Portfolio work center.
  2. Go to the List price view.
  3. Select a list price in status "Released Canceled" 

Cause

Currently you cannot revert the status back to released

Resolution

However,you can select the canceled price list and Click on the Copy button and select the Copy option,so that data maintained in the price list will be copied from the old price list and you will be able to edit and release it accordingly.

Keywords

KBA , LOD-CRM , Cloud for Customer , LOD-CRM-PRC , C4C Pricing , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions