SAP Knowledge Base Article - Public

2420805 - ABBYY - Error NSURLErrorDomain error – 1012

Symptom

When using ABBYY - Business Card Scanner app, the following error appears:

The operation couldn't be completed.
Encountered an error: Unauthorized.
The operation couldn’t be completed. (NSURLErrorDomain error – 1012)

Environment

SAP Cloud for Customer

Reproducing the Issue

[Enter your Reproducing the Issue here...]

Cause

The message means either your account does not have a valid license, run out of quota or it's wrong configured.

Resolution

These are the possible solutions for this problem:

  1. You must hve a valid license from the vendor of this service to use it. Access this ABBYY site to obtain a license. If you already have a license, login to ABBYY site and check if you have enough quota.
  2. After obtain a license or confirm it's valid, you need to update the Mashup WebService inside Cloud for Customer Admin:
    1. Go to Administrator WoC.
    2. Go to Mash-up Web services View.
    3. You will find a pre-delivered web service called “Business Card Scanner Service. Click to Enter APi Key.
    4. Now you should configure the available fields: "basic_username" must contain the Application ID information and "basic_password" must contain the given password.

Keywords

ABBYY, Card Scanner , KBA , AP-RC-GEN-MSH , Mashups , How To

Product

SAP Cloud for Customer add-ins all versions