You want to know how to enable the New button to allow you to create a new Promotion if not visible.
Reproducing the Issue
To Reproduce this issue, follow the steps below:
- Go to the Sales Campaign work centre.
- Got to the Promotions view.
- Observe the OWL.
The New button is not visible next to the refresh button.
This is caused by a scoping question not being checked.
To Resolve this issue, please follow the steps below:
1. Go to the Business Configuration work centre.
2. Go to the mplementation Projects view.
3. Click Edit Project Scope.
4. Click Next to view the Question tab
5. Expand Sales Campaign- Promotions - see questions.
The Question: Do you want to enable the creation of Promotions in C4C in an Integration scenario ?
Check this box and Save the project.
This will enable the New button on the page.
KBA , LOD-LE-MKT , Marketing , How To