SAP Knowledge Base Article - Public

2420644 - Is it possible to have more than one account and user for the self-managed Icontent (25 free GB provided by SuccessFactors)?

Symptom

For various reasons, Adminsitrators may request to have an additional account and user created for their iContent SFTP (self-managed).

Similar questions for the customers using a managed iContent service need to be directed to the iContent representative of the customer.

Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

Support was informed by Operations Team that no additional user and account can be created for the self-managed iContent SFTP.

Keywords

second; iContent ; I-Content; username; user ID; sftp , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions