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2420354 - SAML SSO with HANA Configuration - Guided Answers


The following Guided Answers decsion tree will assist you with configuration and troubleshooting of SAML SSO with HANA

Errors investigated in this decision tree are:

  • Error 403 - Forbidden error
  • Failed to create an instance of Job: Cannot cast class java.util.ArrayList to class java.lang.String
  • Connection Failed: the test of the HANA SSO ticket used to log onto the HANA DB has failed.
  • Connection Failed: The test of the HANA SSO ticket used to log onto the HANA DB has failed due to: [10]: authentication failed. (FWM 02133)
  • Authentication SAMLAuthenticator.cpp(00387): SAML Provide does not exist
  • '<hana hostname>' is not valid of the atomic type "xs.anyURL'
  • Error in libxmlsec
  • Unable to verify XML Signature
  • Cannot connect to host <>
  • Connection Failed: You must be logged on as Administrator to test the SAML connection (FWM 02135)



  • SAP HANA Platform 1.0
  • SAP BusinessObjects BI Platform 4.1 and 4.2
  • SAP BusinessObjects Anlaysis, edition for Microsoft 4.1 and 4.2 


SAP BusinessObjects Analysis 2.4, edition for Microsoft Office ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP HANA 1.0, platform edition


HANA SAML SSO BI Platform Analysis for Office Single Sign On IDP AO decision tree troubleshooting tree flow chart, Guided Answer     , KBA , HAN-DB-SEC , SAP HANA Security & User Management , Problem

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