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2419658 - Searching for PeopleSoft Roles fails with "unexpected_message" error


  • Cannot import roles using the PeopleSoft Plugin
  • Searching for PeopleSoft Enterprise Roles shows the error "org.apache.axis2.AxisFault: Received fatal alert: unexpected_message"
  • In the Web Application Server CMC traces, it's observed that the connection is closed during the sending of a request from the web application server



  • SAP BusinessObjects Business Intelligence Platform 4.x
  • PeopleSoft Enterprise 9
  • Any Java web application server using Java 6
  • Default Tomcat installation on BI 4.1 SP7 and below


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


SSL TLS 1.2 JRE SSL3 4.0 4.2 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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