SAP Knowledge Base Article - Preview

2419522 - Users are not searchable in mobile [SF MOB]

Symptom

  • User search results are different on mobile app and web/desktop version.
  • Users are not searchable in mobile
  • Users are receiving "Oops... There were no results" error when trying to search for users in the Mobile Application.


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Mobile all versions

Keywords

Mobile People search, Oops there were no results, unable to find users, employees application, Permissions, role based, status, employee data, user search, first name, last name, sf mobile app , KBA , LOD-SF-FWK-MOB , Mobile Application , LOD-SF-PLT-RBP , Role Based Permissions , Problem

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