SAP Knowledge Base Article - Public

2419144 - Hide Signature Page at end of NES-Onboarding

Symptom

If customer is not using forms in their instance, signing form at end of NES step by candidate is not required.

We are not using any forms but Sign form page is presented at the end of NES

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Complete Onboarding step 1 and 2 through the Dashboard
  2. View click here to sign documents

Cause

  • Candidate has forms to sign
  • If the following account option in superadmin is set to true
    SignEmpFormsFollowNewEmployeeStep” and “SignEmpFormsOnSiteQuest” then the sign page will be shown

Resolution

    1. Super Admin
    2. Account Options
    3. Set the value as false for the below account option in superadmin 
    4. SignEmpFormsFollowNewEmployeeStep” and “SignEmpFormsOnSiteQuest” 
    5. Ensure that candidate has no forms to signs

      Keywords

      Signature, NES, Onboarding, forms , KBA , LOD-SF-OBD , Onboarding , How To

      Product

      SAP SuccessFactors Onboarding all versions