SAP Knowledge Base Article - Public

2419074 - Manually Updating the OnboardingCandidateInfo Object in Onboarding


How to update OnboardingCandidateInfo, below are the common triggers why it needs to be update

  • Hiring Manager is changed for respective candidate
  • A hiring manager left the company
  • Changing of Information 
  • A candidate was recently restored in Onboarding

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding


Export OnboardingCandidateInfo

  1. Navigate to Admin Center > Import and Export Data
  2. Choose the action to perform (Export Data)
  3. Select Generic Object OnboardingCandidateInfo and Select all data records as No for a specific user(s)
  4. Click the Export Button

Import Exprt Data.png

  1. To download the file, navigate to Admin Center > Monitor Job

Monitor Jobs.png

Monitor Jobs 1.png

  1. Open the downloaded file & update the CSV file with all of the following:
  • firstname
  • lastname
  • manager-id
  • email
  • startdate/hiredate
  • Kmsuserid (HRDataId)
  1. Save the file as CSV


  • Use the correct date format. See KB article 2694367
  • managerId and hrManagerId, please use 'User ID' and both should be an active user in SAP SuccessFactors HXM
  • Use Notepad++ or Windows Notepad when making changes to values. Why?
    • MS Excel may change dates into the format used by your PC (Windows or Apple)
    • For USERID (Candidate's, HrManager, HiringManager), Excel will drop leading zero's in a prefix
    • If using Excel, be certain to save the file in the correct format of the date and other fields

Import OnboardingCandidateInfo 

  1. Navigate to Admin Center > Import and Export Data
  2. Select the action to perform (Import Data) and click CSV tab
  3. Select Generic Object OnboardingCandidateInfo
  4. Choose the file in the source destination
  5. Confirm all other attributes
  6. Click the Validate or Import button

Import Export Data 1.png

Confirm Changes OnboardingCandidateInfo

  1. Navigate to Admin Center > Manage Data
  2. Use search and select OnboardingCandidateInfo and look for the candidate
  3. Verify the information reflects the update

Manage Data.png

Note: Updating OCI manually is not intended functionality. If you need to change the Hire date, then it should be triggered and propagated from an Onboarding process flow.

See Also

KB Article 2694367 -OnboardingCandidateInfo Import Fails Because of an Invalid Date Format in Onboarding


OCI, Manage Data, MDF, SF, ONB, Success Factors, OBD, on boarding , KBA , #sfobdintegrationbizx , #sfobdhowto , #sfobdoci , #sfobdneedtopublished , LOD-SF-OBD-INT , Integrations with Onboarding , How To


SAP SuccessFactors Onboarding all versions