Symptom
- Cannot login to CMC/ BILaunchpad.
- Error message: Account information not recognized: Could not reach CMS xxxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
- In some cases, CMS.exe is not starting is task manager.
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- Any supported Operating system
- Any supported CMS database
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
FWM 20030, communication, CMS DB, CMS database, Network, login, CMC, BILaunchpad, CMS.exe, BI 4. , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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