- Animated GIFs are not animated when viewing them in Feeds ('Group' -> 'Feed Update' or Feed in 'Home' section)
Reproducing the Issue
- A user has added an animated gif (Graphics Interchange Format) in the Content section of an SAP Jam group.
- When viewing the item in a Feed ('Group' -> 'Feed Update' or Feed in 'Home' section) the gif appears static.
- This is expected behavior. Images that are uploaded may be resized to match the resolution required. In the case of a Feed, the images are typically resized to a small preview and this resizing removes the animation.
- When viewing the GIF in the Content section the animation remains, if the resolution of the GIF is less than the max 850 pixel width as images are not resized to larger size to avoid pixelation.
Please note: Even though GIFs may work in SAP Jam they are not officially supported.
picture "animated picture" , KBA , LOD-SF-JAM-ADM , Administrator Access Request , Problem
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