SAP Knowledge Base Article - Public

2416571 - People Profile Picklist Values Keep Loading

Symptom

People Profile Picklists with more than 6 values keep loading and never show full list

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors People Profile

Reproducing the Issue

  1. Go to People Profile > try adding or editing values on a picklist field
  2. The picklist field only shows the first values, and won't load any further:

screenshot-1.png

Cause

This happens when the user has the browser zoom enabled

Resolution

Disabling the browser zoom and reloading the page will solve the behavior

Keywords

SF, success factors, EP , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HXM Suite all versions