2416273 - HANA Backup fails in HANA Cloud Platform

Symptom

You receive an email alert in relation to your HCP system with the following body:

"Dear customer,

We are facing problems with the database backup in your account <account_number>. To overcome the problem your data base needs restart. You can do this restart via self-service ( “Restart Hana System “).

SAP HANA Cloud Platform Operations"

Environment

HANA Cloud Platform 1.0

Product

SAP Cloud Platform 1.0

Keywords

Cloud, HCP, backup, email, OOM, HANA Cloud Platform , KBA , BC-NEO-PERS , Persistence Service , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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