Symptom
When registering for a Roambi account online, you now have the option to choose an EU data center where you want your data/reports to reside:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
When choosing the 'EU' data center, you must remember the URL(s) to login with, otherwise you will experience an error.
Environment
SAP BusinessObjects Roambi Cloud
Resolution
If 'EU' was selected as the data center of choice, please access the online SAP BusinessObjects Roambi Publisher using the following URL:
https://eu.roambi.com/login
If you have registered choosing the EU data center then attempt to login to the standard 'https://business.roambi.com/login', you will receive the following error:
To add your Roambi org 'manually' from your mobile device, you will need to 'Connect to Enterprise Server':
On the next screen, please enter the following URL:
https://eu.roambi.com
On the next screen, simply enter your credentials:
Keywords
Roambi Invalid Username or Password Cannot Login Reset , KBA , BI-ROM-CLD-SRC , Roambi Cloud Service , How To