SAP Knowledge Base Article - Preview

2414012 - Hierarchy Based Approvals (HBA) tab keeps loading and doesn't open

Symptom

When accessing the Approval or Approvals tab the system shows the "loading" icon and never fully loads. We can access the forms correctly by clicking on Direct Reports or Entire Organization but the Approvals don't load.

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"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"


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Environment

  • SAP SuccessFactors HCM Core
  • Talent Management
  • Compensation

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions

Keywords

Approval, Approvals, Rollup, HBA, Hierarchy Based Approvals, Planning,sf, success factors , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

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