Symptom
Period End Processing balance was not created for some employees
Replication: Login as nag Go to Employee Profile Search for Zain.Tahir Go to Time Off>Administer Time>Time Account
He doesn’t have a Period-End Processing entry. However, for some employees, the period-end processing has been created successfully.
If you go to Admin Centre>Manage Data>Time Account Type>Annual Leave, the PEP rule is selected.
Error "You cannot close the account because it contains employee times with status Pending."
Environment
SuccessFactors
EmployeeCentral
Time Off
Reproducing the Issue
1. Run the Period end processing rule for previous year time account.
2. Verify the job response if the job fails with errors.
Resolution
If the period end processing for the users failed with error: "You cannot close the account because it contains employee times with status Pending.", it means that these employees have leave status with Pending status.
Please either approve or cancel them and then run period end processing.
See Also
Keywords
SuccessFactors EmployeeCentral Time Off , KBA , period end processing error , employee central , time off , you cannot close the account , successfactors , LOD-SF-EC-TIM , Time Off , Problem