SAP Knowledge Base Article - Preview

2411717 - Unable to refresh a Webi report containing a hierarchy object after choosing Stepparent to handle Orphan Nodes in HANA studio


  • Error messages below when refreshing a Webi report:
    ErrorCode: 256
    Description: sql processing error: Error occurred while executing a MDX statement. The error message is: An internal error occurred. Assertion failed with error message Hierarchy cache reference is invalid
    Error: Hierarchy had no setting for HIERARCHY_STEPPARENT_NODE_ID
    Souce: (WIS 00000)
  • Error messages below in Member Selector:
    Error while fetching list of values
    java.util.concurrent.ExecutionException: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: An internal error occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)
  • Webi Rich Client hangs sometimes when saving or opening this report



  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x ( 4.0 / 4.1 / 4.2 )
  • Web Intelligence (WebI)
  • SAP HANA Database


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence, Edge edition 4.2, version with data management 4.2


BI, BOE, BO, BI4X, BI41, BI40, BI42, BOBJ, BOXI, FutureTask, SwingWorker,, ERR_WIS_30270, kc3CoreEngineImpl, GetListOfValues, hierarchies, properties, OLAP, MDX, universe, unx, unv , KBA , BI-RA-WBI , Web Intelligence , HAN-DB , SAP HANA Database , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.