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2410235 - IIS system missing on LMDB due to errors on Outside Discovery

Symptom

The IIS system does not appear on LMDB and the Outside Discovery fails on this host, in the diagnostics agent log e2edcc_iis.log the following error happens:

[EXCEPTION]
 java.rmi.RemoteException: Webservice invocation error occured on stub com.sap.smd.agent.wsclients.saphostcontrol.SAPHostControlStub@4a1dde79; nested exception is:
    javax.xml.rpc.soap.SOAPFaultException: CIM Request EnumerateInstances for classes Application failed: Unable to get data from sapcimc
    at com.sap.smd.agent.plugin.connectors.webservice.WebserviceInvocationHandler.invoke(WebserviceInvocationHandler.java:113)
    at com.sun.proxy.$Proxy3.getCIMObject(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor72.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sap.smd.api.util.SynchronizedProxy$SyncHandler.invoke(SynchronizedProxy.java:32)
    at com.sap.smdagent.plugins.connectors.webservice.RetryIfUnauthorizedProxy$RetrySyncHandler.singleInvoke(RetryIfUnauthorizedProxy.java:56)
    at com.sap.smdagent.plugins.connectors.webservice.RetryIfUnauthorizedProxy$RetrySyncHandler.invoke(RetryIfUnauthorizedProxy.java:34)
    at com.sun.proxy.$Proxy3.getCIMObject(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor72.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sap.smd.agent.facade.hostagent.HostAgentSyncProxy$SyncHandler.singleInvoke(HostAgentSyncProxy.java:111)
    at com.sap.smd.agent.facade.hostagent.HostAgentSyncProxy$SyncHandler.invoke(HostAgentSyncProxy.java:65)
    at com.sun.proxy.$Proxy4.getCIMObject(Unknown Source)
    at com.sap.smd.agent.plugins.dcc.job.IISInfoPushJob.read_IIS_v7_Applications(IISInfoPushJob.java:379)
    at com.sap.smd.agent.plugins.dcc.job.IISInfoPushJob.readIISApplications(IISInfoPushJob.java:340)
    at com.sap.smd.agent.plugins.dcc.job.IISInfoPushJob.run(IISInfoPushJob.java:241)
    at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:47)
    at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:781)
    at java.lang.Thread.run(Thread.java:761)
Caused by: javax.xml.rpc.soap.SOAPFaultException: CIM Request EnumerateInstances for classes Application failed: Unable to get data from sapcimc
    at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.buildFaultException(MimeHttpBinding.java:747)
    at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.processDocumentFault(MimeHttpBinding.java:870)
    at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1454)
    at com.sap.smd.agent.wsclients.saphostcontrol.SAPHostControlStub.getCIMObject(SAPHostControlStub.java:855)
    at com.sap.smd.agent.wsclients.saphostcontrol.SAPHostControlStub.getCIMObject(SAPHostControlStub.java:871)
    at sun.reflect.GeneratedMethodAccessor72.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sap.smd.agent.plugin.connectors.webservice.WebserviceInvocationHandler.invoke(WebserviceInvocationHandler.java:85)


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2
  • Diagnostics Agent running on MS-Windows

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

outsidediscovery, Microsoft Internet Information Service, MSIISINST, LAPI_MSIISOutsideDiscovery , KBA , SV-SMG-DIA-SRV-LSC , OS and DB Host Discovery (Outside Discovery) , Problem

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