SAP Knowledge Base Article - Preview

2409134 - IBP Excel UI Home button does not work: service cannot be reached


You are logged on to IBP Excel UI and try to open your system WEB UI page by clicking on HOME button below:




After that, Service cannot be reached (What has happened? - URL call was terminated because the corresponding service is not available.) error message is displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)


SAP Integrated Business Planning for Supply Chain all versions


home, button, home button, Excel UI, WEB UI, Service cannot be reached, IBP Excel UI , KBA , SCM-IBP-XLS-UI , Frontend , SCM-IBP-XLS , Excel Client , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.