The SSN on the I9 is incorrect.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Onboarding - All Versions
Reproducing the Issue
During the orientation step notice the SSN is incorrect need to know how to correct this mistake.
Incorrect data entered.
- If you are in the Orientation step you have 2 opportunities to make a correction of the SSN or any part of the I9.
- The first opportunity is at the review and approve panel for the Hiring Manager to select the data that needs to be corrected. If data from Section 1 of the I9 is selected to be corrected the system will then present the appropriate panel for the New Hire to update again.
- The other opportunity is during the click to sign process step. You may select the Correct Data tab to make the changes as seen below.
I9 ; Correct Data ; Onboarding ; Orientation Step ; SSN Correct Data ; Incorrect Data Entered , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To