- When moving Compensation forms to completed in Hierarchy Based Approval(HBA) model few forms don't get completed and go document transfer step.
- In other words Document transfer steps gets introduced when trying to move compensation form to completed in HBA model.
- SuccessFactors Compensation
Reproducing the Issue
- Moved the Compensation forms to Completed and notice that not all forms are moved to Completed. Sample is as below.
- On checking Enroute few forms are in Document transfer step.
- This is because of option "Automatic insertion of new manager as next document recipient if not already" is enabled.
- In this case When current is single step without EM a new EM step will be added with step name "document transfer".
- This is expected behavior when above said option is enabled in template settings.
- hierarchy based approval
- document transfer step
SAP SuccessFactors HCM Core 1608