SAP Knowledge Base Article - Public

2405218 - PMv12 - Supporting Information Pod/Button not showing form's overall rating

Symptom

  • You have enabled Supporting Information Pod/Button to display form's overall score under Admin Center> Manage Templates> Advanced Settings> Button Permissions and you are still unable to see this feature.

Environment

  • Performance Form;
  • Manage Templates;
  • Performance Management;
  • Support Pod Button.

Cause

  • Basically, to see the overall score pod the user should have permission to rate the items for all the sections.
  • For example, if the rating field is hidden for any role in the section, the overall score will not be displayed in the Support Pod.

Resolution

  • Give write permission for ratings in all roles and all sections of the form to view the overall score pod.

Keywords

  • Supporting Information Pod, button, overall score pod, overall rating, field, hidden, display
, KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HXM Suite all versions