SAP Knowledge Base Article - Preview

2404385 - Substituted users are not displayed under "Substitute for" tab in My Inbox application


  • Users are experiencing No substituted users found message in My Inbox Fiori application when opening Substitute for menu, even the current user is a planned substitute for another user.


  • Not all substituted users are displayed under Substitute for menu in My Inbox Fiori application.
  • Only substituted users with unplanned substitution are displayed when user click Substitute for button in My Inbox Fiori application.




  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • Task Gateway
  • My Inbox Fiori Application


ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, My inbox for Manager, GDPR_TGW, no feature to show substituted users for planned substitution in My Inbox, substitute for empty, unplanned substitute only, Filter by Users I am Substituting, Only active unplanned and planned substituted users are listed here as a filter option, activate and deactivate the created unplanned substitution rules , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , OPU-BSC-TGW , Task Gateway , CA-INB , Fiori UI for My Inbox Application , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.