- Does the Onboarding application support restoring deleted activities?
- The Onboarding activity was deleted accidentally and we would like to restore the activity?
- Onboarding/Offboarding Activity was accidentally deleted from the system and needs to be restored
SAP SuccessFactors Onboarding 1.0 - All Versions
For Live Customer(s), Implementation Partner(s) and Consultant(s)
A new feature is delivered on June 07, 2019 or B1905 Q2 Release to restore deleted activities. Before, SAP Internal team run a script to restore the deleted activities which took 2-7 days and after the release, this can be done in the back end by support team, SAP certified partners, and consultants. Please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via SAP Expert Chat or Support Incident to request restoration.
In addition, follow the below template when creating an incident and provide the required information.
- Subject: KBA 2400141 - Restoring Deleted Activities
- Component: LOD-SF-OBD-SCR
After a successful restore, System Administrator should manually create OnboardingCandidateInfo object for the newly restored candidate. See KBA 2419074
If OnboardingCandidateInfo is still present in Manage Data > OnboardingCandidateInfo for the affected candidate, no further action is needed for the System Administrator.
For SuccessFactors Onboarding Support
Please see the Internal Memo of this KBA.
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