SAP Knowledge Base Article - Preview

2399949 - Message stuck in PROCESSING status in SAP CPI

Symptom

In SAP Cloud Platform Integration message monitoring a message is visible with the status PROCESSING, over time the status is not changing to any final status e.g.: FAILED, COMPLETED, etc.

Neither the Message Processing Log (MPL log) nor the message processing time are increasing.

processing.png


Read more...

Environment

SAP Cloud Platform Integration

Product

SAP Cloud Platform Integration for process services 1.0 ; SAP Cloud Platform Integration for process services 3.0 ; SAP Cloud Platform Integration for process services 4.0

Keywords

CPI, Cloud Platform Integration, HCI, HANA Cloud Integration, tenant, message status, PROCESSING, stuck, monitoring, tail log, MPLPersistSingleCommand, persist, drop, MPL, Message Processing Log, SAP Cloud Platform Integration, Cleanup, Delete job, Remove, Resource , KBA , hci , LOD-HCI-PI-RT , Integration Runtime , LOD-HCI-PI-OP-SRV , Operations Server , LOD-HCI-PI-OPS , SAP Cloud Platform Integration Operations , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.