- Following errors occur in step "Maintain Users" for SAPSUPPORT and SM_COLL*.
Existence of user SAPSUPPORT on system <JAVA system SID> could not be checked.
An error occured while processing the UME command READ_USER from agent <hostname>: The markup in the document following the root element must be well-formed. : The markup in the document following the root element must be well-formed.
- Anoher symptom may be that the error message appears in the CCDB Administration for JAVA systems having enabled SPML stores
SAP Solution Manager 7.2
Create New User, Update User Roles , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-DIA , Diagnostics , Problem
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