- Cannot create/find/edit/delete/send draft incidents
- Draft version of incidents
- Draft incidents disappear after being sent to SAP
- Cannot save 'Reply to SAP' as draft in 'Customer Action' status
- Where to find the draft version of the incidents
- SAP Support Portal
- SAP ONE Support Launchpad
incident, draft incident, draft version of support incident , KBA , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , How To
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