SAP Knowledge Base Article - Public

2397163 - Cannot Remove Program Completion from User's Learning History

Symptom

  • When using the Learning Event Editor tool, Program Completions are unable to be deleted
  • Item completion can be deleted but not programs

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

It is not possible to delete Program Completions from SuccessFactors Learning

  • If individual items from the program are deleted, the Program Completion will not be removed
  • Program completion information, such as the completion date, time, and a few other fields via Learning Event Editor (Admin > Users > Tools > Learning Event Editor > Programs) can be modified

    • If you do not see the 'Program' field, then search for it in Add/Remove Criteria
    • In 'Type of Learning Event' field, if 'Items' is selected, you'll see the list of users who have completed all of items for that Program if the 'Program' field is not null
    • Want to see only the list of completed programs? Then select 'Program' in 'Type of Learning Event':

Program_LE.PNG

Please see KB article 2090228 for an explanation of creating an Enhancement Request to change the current behavior of the system

See Also

KB article 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

SF, success factors, LMS, completed programme, delete, can't, remove, erase, record , KBA , lmsadminui , LOD-SF-LMS-PRO , Programs , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions