SAP Knowledge Base Article - Public

2397128 - Synchronisation between Candidate Profile and Application - Recruiting Management

Symptom

  • How can I populate fields on the application from the Candidate Profile?
  • Is the Candidate Profile updated by any change in the Candidate Application? Are they synchronized?
  • Is it possible to update the candidates personal or background information in an Application on a Job Requisition from the Candidate Profile?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Fill candidate profile data
  2. Apply for a job requisition
  3. Fill application data

Resolution

  1. How can I populate fields on the application from the Candidate Profile?
    When using the same field ID and configuration on both the Application XML and Candidate Profile XML you can pre-populate application data from the Candidate Profile.
    This is called the Candidate Snapshot, and is taken when the Recruiting user accesses/views the application for the first time. (providing that they are using the same field ID and configuration on both the Application XML and Candidate Profile XML)

  2. Is the Candidate Profile updated by any change in the Candidate Application? Are they synchronized?
    They are Synchronized, but the updates happen when:
    A. From Candidate Profile to application: When the candidate applies for the first time to a job, the current profile info will be transferred to the application, and any further changes on profile after the recruiter has viewed the application will not reflect on Applications already made.
    Note : Any changes made to the candidate profile between the time of applying and the time a recruiter user views the application for the first time WILL be reflected in the application. 
    B. From Application to Candidate Profile: Data syncs from the Application back to the Candidate Profile will happen at any time at any time if it is changed on the Application; the system assumes the most recent updates should always be fed back to the Candidate Profile. This behavior is the same when an application is saved before being submitted, where updates to the candidate profile will not populate to a saved application.
    Note: Recruiters and candidates must have write permissions to the field in order for values to sync back to the candidate profile.
  3. Is it possible to update the candidates personal or background information in an Application on a Job Requisition from the Candidate Profile?
    It is not, if you check the above 2.A., this happens in one direction only. Even when multi-stage application is enabled, candidates cannot update their application by updating the information on their profile once the application is submitted and viewed by the recruiter.

See Also

2432535 - updates in the Candidate Profile are not synced in the Application - Recruiting Management

2081624 - Edit Candidate Profile Snapshot - Recruiting Management

Keywords

saved application sync, candidate snapshot, update application, candidate profile update , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions