User Connector-SF in LMS runs with an exception indicating Error 1102 - "Entity does not exist.LocaleID:"
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SAP SuccessFactors Learning Management System
Reproducing the Issue
Check the User Connector-SF run results based on the time stamp provided.
- Go to System Admin > Connectors > User Connector-SF > View Results:
- Click View Details - Find the run result based on the time stamp:
- Find the error code 1102:
The error is caused by either the locale not being active or not having a transformation rule for locale on the connector configuration.
Check if locale is active/enabled:
Navigate to References > Geography > Locales > Search for the locale (E.g. French)
Note: To enable the locale, please follow the instructions from KBA 2317742
- Check the connector transformation rule:
Navigate to System Admin > Configuration > System Configuration > Connectors > look for mapping sfuser.field.transform.data.LOCALE
Note: To create the mapping/transformation rule: Use the correct format > Apply changes
sfuser.field.transform.data.LOCALE.<localed ID e.g. French>=fr,fr_FR
If the Locale ID has a space or consist of two words (E.g. Spanish Mexican), place a "\" in between.
Sample format: sfuser.field.transform.data.LOCALE.Spanish\ Mexican=es,es_MX
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