A notification was not sent for a candidate.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Successfactors Onboarding All Versions
1. Go to Onboarding > Notifications
2. Choose any notification and Re-send it to a candidate (Don't forget the email address that was used)
3. Go to Settings > Mail Queue > Put the email address used in Step 2 under Recepients > Apply Filter > Verify if the notification is present in Mail Queue.
Notifications; Re-send notification; Mail Queue , KBA , LOD-SF-OBD , Onboarding , How To